FAQ

1

Minimum system configuration:

i3-4200, ( AMD equivalent )  8 GB RAM, SSD/HDD Disk, WIN10 64 bit. 

Recomnended configuration:

For optimal utilization of various software functions, we recommend to use computer with configuration: i5-8400 (AMD equivalent), 8 GB RAM, SSD Disk, WIN10 64 bit for optimal content creation in FullHD resolution. It ensures troublefree and quick creation of demanding graphical content, mainly visible during video compression or page preview with multiple videos playing simultaneously.

 

Notice: Creator may also works with different system configurations, however, at low performance computer, certain operations such as video compression or playback of more than 1 video or PDF document may be significantly slower.

2

Minimal system specification for software PLAYER: i3-4200, 8 GB RAM, SSD/HDD Disk, WIN10 64 bit.

Notice: Player may also works with different system configurations, however, at low performance computer, certain operations such as playback of more than 1 video or PDF document may be significantly slower.

Recommended system specification for software PLAYER:

For optimal utilization of various software functions, we recommend to use a computer with configuration:

i5-8400, 8 GB RAM, SSD Disk, WIN10 64 bit, to ensure smooth playback of demanding graphical content. It can handle simultaneous playback of up to 6 videos per page.

3

Media player Lite can be used for projects with resolution up to FullHD and not more than 1 video playing at a time on the page. We strongly recommend to use our built-in media compression. (check your settings in software CREATOR)

Media player Lite is able to play the content with images, text or text-based PDFs. We recommend to use at most 1 video or 1 web widget on one page. In case of media with higher resolution or bitrate is used, the playback can be slowed down, but still functional.

For graphical demanding projects (simultaneous playback of more videos, presentation of multipage PDFs with images, frequent usage of webpages), we recommend to use computer that reaches the recommended media player configuration. The same applies if you would like to future-proof for more demanding projects.

4

If your project is set to FullHD resolution, we recommend to use videos with resolution of no more than 1920 x 1080 pix. and bitrates up to 5 Mbps. If the resolution of the project is set to 4K, we also recommend to use videos with 4K resolution and bitrates up to 20Mbps.

Notice: If you enable media compression in CREATOR settings, it will automatically optimize videos that have a higher resolution and compress them to recommended values. Video quality will be keeped, but the amount of data used will be decreased as well as the size of the entire project. (the duration of the update via internet will be shortened aswell). The final quality of the content is limited to the display resolution on which the project is being displayed.

Media compression optimizes the ratio of quality/size of the entire project according to the set project resolution. 

5

Size of the display is entirely up to your preferences. The connectivity of HDMI and DP depends on the display’s inputs. Project’s resolution depends on the settings that you´ve set before. Which means that if your project was created in FullHD resolution, choose a display that is FullHD (1920x 1080). If your project was created in 4K resolution, we recommend to use a display with 4K resolution to keep the high image quality.

Software CREATOR also allows to use atypical resolutions e.g. LED walls on stadiums etc.

Notice: We sell SETs – monitors with a built-in media player in our e-shop.

6

Content can be uploaded:

a.) via USB flash drive – by plugging the drive into a media player. Content will be updated automatically and starts to play project immediatelly. The project must be placed in the root directory.

b.) using remote administration via your FTP server (consult with your IT administrator or contact us ) 

c.) within a local network by copying the file to a shared directory of the media player, where the software player projects are stored. By clicking CTRL-S, Player settings will show up. Here you can choose the project that you would like to play.

d.) within a local network, directly from software Creator (version Premium and Exclusive). Export to the media player can be done if it´s connected to the same local network.